Everything you need to get unstuck — plus a real inbox, read by a real person, if the answer isn’t here.
Something crashed, froze, or just behaved oddly? Tell us what happened and we’ll dig in.
Report it →Got an idea that would make meeting people easier? We read every single one.
Send an idea →Want out? Email us from your sign-in address and everything goes within 30 days.
Request deletion →No ticket numbers, no chatbots. Your message lands in the same inbox the person who built WeJstMet reads every morning.
jaikushalbysani@gmail.comIncluding your device, OS version and app version helps us fix things much faster.
Grouped by what you’re probably trying to do.
Open WeJstMet, tap Scan, and point your camera at the other person’s QR code. Their profile — name, photo, role, socials — is saved to your contacts straight away. They can scan yours from My QR to save you back.
To save each other as connections, yes — the scan happens inside the app on both sides.
But your QR also works as an ordinary web link. Anyone can open it in a browser and see your card without installing anything, which is handy when you meet someone who hasn’t joined yet.
Yes. Creating your profile, scanning codes, building events, saving moments and chatting are all free. There are no ads.
iPhone and Android. Your profile, connections and moments are tied to your account, so signing in on a new phone brings everything with you.
An event is the place you met someone — a conference, a meetup, a wedding. Every event becomes a coloured node on your journey map, grouping everyone you met there.
Elsewhere is the catch-all for casual run-ins that don’t belong to any event — a coffee shop, a flight, a queue. Nobody gets lost just because there was no occasion.
Yes. Open the contact and change the event it’s filed under. You can also create a new event first from the home screen and then move people into it.
A moment is a photo and/or a short voice note captured with the person you just met. It stays pinned to that connection and shows up in your gallery, so months later you remember not just the name but the evening.
Go to your profile, tap edit, and record the pronunciation clip. Anyone who scans your code can play it back — very useful if your name gets mangled a lot.
Yes — open My QR and tap edit. You can change the code colour, pick a background, and drop your photo into the middle. You can also share the code as a link.
Email jaikushalbysani@gmail.com from the address you sign in with, and we’ll delete your account and all server-side data within 30 days.
You can also delete individual contacts, events, moments and chats yourself inside the app at any time.
No. There are no third-party advertising or tracking SDKs in the app, we don’t collect your device contacts or location, and we never sell or rent personal data. The full details are in the Privacy Policy.
Each one is asked for the first time you use that feature, nothing is captured in the background, and you can revoke any of them in your device settings.
Only people you show your QR code to — sharing is always your action. Photos, voice notes and messages are visible only to the people you explicitly connect or chat with.
Sign out from your profile screen, then sign back in with the right account. If you’ve already built a profile on the wrong one, email us and we’ll help sort out the two accounts.
Four fixes that solve most of what people write in about.
Send us the details — what you tried, what happened, and your device and app version. We’d much rather hear about it than have you delete the app quietly.